HOW MUCH WILL A PRODUCT/SERVICE REVIEW COST?
We do not charge for product/service reviews if we get to keep the products or experiencing the service.
HOW LONG UNTILL MY PRODUCT/SERVICE WILL BE PUBLISHED?
This really depends on our publishing schedule and how busy our schedule is at the specific time when your product/service is reviewed. Any cosmetic products will only be published 1 month or later after we received the product, so that we have time to test it.
WHAT IF YOU ARE NOT HAPPY WITH OUR PRODUCTS OR SERVICES?
We will inform you if we are not satisfied with the product/service. We have strict publishing standards in place to make sure we only feature products/services of exceptional quality. Mooi Troues cannot guarantee that your product/service will be featured on our platforms.
WILL I GET THE PRODUCT BACK ONCE IT’S BEEN FEATURED?
No, unfortunately not.
WILL I GET THE IMAGES USED FOR THE ARTICLE?
No, unfortunately not. You can request to buy them from the photographer directly.
SHOULD I INFORM MOOI TROUES BEFORE SENDING A PRODUCT TO REVIEW?
Yes, at all times. We will not just review any product delivered to our office. Don’t expect us to feature any product you send to us before making contact with us and arranging delivery.
WHICH AREAS DO YOU TRAVEL TO, TO EXPERIENCE SERVICES?
If you invite us to experience a service or product at your property, we will be able to travel there, however you will be liable for travelling from our Cape Town based office.
I DON’T WANT MOOI TROUES TO KEEP THE PRODUCT AND WANT THEM TO RETURN IT, CAN THEY?
You will have to inform us in writing before the time. If it is a product that is of great value and we only need to review it and return it, we need to be informed before delivery. You will be liable for the courier to deliver the product and then also collect the product at our office. We will also charge you for the editorial feature, please enquire about our advertising rates by clicking here.
I JUST WANT MOOI TROUES TO PUBLISH A PRESS RELEASE AND OUR OWN IMAGES, HOW WILL THIS WORK?
We will charge you for the editorial feature, please enquire about our advertising rates by clicking here.